Privacy Policy
(Updated and revised as of April 1, 2026)
Introduction
Carolina Multisports ("we," "us," or "our") operates the website https://carolinamultisports.com (the "Site"), which is hosted and powered by HubSpot. We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the Site, submit inquiries, register for coaching or training programs, make purchases, or otherwise interact with us.
By using the Site, you consent to the practices described in this Policy. If you do not agree, please do not use the Site.
Information We Collect
We collect information that you provide voluntarily and certain data automatically through HubSpot's tools and services.
1. Information You Provide Directly
- When you submit a contact form, inquiry, registration for coaching/training programs, or newsletter signup: name, email address, phone number, and any additional details you include (e.g., training goals, fitness background, or preferences).
- For purchases (e.g., coaching packages, products, or event registrations) via PayPal or Stripe: billing information, though payment card details are handled directly by those processors and not stored by us.
- If you create an account or profile through HubSpot tools (if applicable): username, password, and related details.
2. Automatically Collected Information
- Device and usage data: IP address, browser type, operating system, referring pages, pages viewed, time and date of access, and other standard log information collected via HubSpot analytics and tracking.
- Cookies and similar technologies: We use cookies (including those set by HubSpot) for site functionality, performance, analytics, and to remember preferences. HubSpot may use tracking code on the Site to gather visitor data for analytics purposes. You may manage cookie preferences through your browser settings or any consent tools we implement.
3. User-Generated Content
If the Site includes features allowing comments, uploads, or other submissions (if enabled), we collect the content provided, along with associated metadata (e.g., name, email, IP address) for moderation, spam detection, and functionality.
How We Use Your Information
We use collected information to:
- Respond to inquiries, deliver coaching or training services, process registrations, and communicate about programs, events, or updates.
- Process transactions and fulfill purchases.
- Analyze Site usage and improve services and user experience (including through HubSpot analytics).
- Detect and prevent abuse, spam, or security issues.
- Comply with legal obligations.
We do not use your information for unrelated marketing without your consent.
Sharing Your Information
We do not sell your personal information. We may share it in limited circumstances:
- With HubSpot as our service provider for hosting, forms, analytics, and related functions (HubSpot processes data as instructed by us and in accordance with its privacy policy at https://legal.hubspot.com/privacy-policy).
- With payment processors (PayPal and Stripe) solely for transaction processing.
- To comply with legal requirements, respond to lawful requests, or protect rights and safety.
- In the event of a business transfer (e.g., merger or acquisition).
Embedded content from third-party sites (e.g., videos or images) may enable those providers to collect data as if you visited their platforms directly.
Data Retention
We retain personal information only as long as necessary for the purposes described, to provide services, or as required by law (e.g., for accounting, tax, or dispute resolution). Contact or registration data is typically retained while relevant to your relationship with us or until deletion is requested.
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal retention requirements).
To exercise these rights or for any privacy-related questions, contact us using the details below. We will respond in a timely manner consistent with applicable law.
Data Security
We implement reasonable technical, organizational, and physical measures to protect your information, including SSL/TLS encryption (indicated by "https://" and the lock icon in your browser). HubSpot provides additional security features for hosted sites, such as secure servers and regular assessments. While we strive to safeguard your data, no transmission or storage method is completely secure.
Data Breach Notification
In the event of a confirmed data breach affecting your personal information, we will notify affected individuals and authorities as required by law, coordinating with HubSpot and other relevant partners to address the incident.
Third-Party Sources
We receive limited transaction-related information from PayPal and Stripe for purchase processing only. HubSpot may provide aggregated analytics derived from Site visits.
Children's Privacy
The Site is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn of such collection, we will delete the information promptly.
International Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. We rely on appropriate safeguards for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Site following updates constitutes acceptance of the revised policy.
Contact Us
For questions, rights requests, or concerns:
Carolina Multisports
Email: joel@carolinamultisports.com
Phone: 919-608-4525